Ian is one of the weirdos that loves Insurance, which is why he’s been doing it now for over 30 years.
Ian truly believes Insurance Broking is NOT a sales process, it’s about building trust, developing relationships with our customers based on experience so they truly know he has their back, in structuring the right insurance package to protect them where they need it most, supported by first class claims management that is truly the ‘delivery of the promise’.
In addition to the client facing work, Ian loves being a leader in the business that allows the team to grow with the freedom and flexibility they need, with the support and guidance provided to help them achieve amazing things and developing a culture we all want to be a part of.
Leadership is not about instilling greatness, it’s about igniting and extracting the greatness that is already there, so that together we all deliver a truly exceptional experience to our customers, whilst maintain great relationships with our insurer partners.